Shipping policy
Processing Time
Every painting is hand-painted and made to order. Production takes 1–3 weeks depending on the size and framing option, before your order is shipped.
Shipping Destinations, Costs and Delivery Times
We currently ship to the following destinations. Shipping is free on all orders to these destinations.
| Destination | Shipping cost | Delivery time (after shipping) |
|---|---|---|
| United States | Free | 10–15 business days |
| Canada | Free | 10–15 business days |
| United Kingdom | Free | 10–15 business days |
| European Union and Eurozone countries* | Free | 10–15 business days |
*Andorra, Austria, Belgium, Croatia, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, the Netherlands, Portugal, San Marino, Slovakia, Slovenia, Spain and Vatican City.
Total time from order to delivery is therefore typically 3–5 weeks. Orders are shipped by express courier (usually FedEx).
Order Tracking
When your order ships, we will email you a tracking number so you can follow your delivery.
Packaging
Rolled canvases are shipped in a sturdy tube. Stretched and framed paintings are shipped in reinforced packaging or a wooden crate to protect them in transit.
Damaged in Transit
If your artwork arrives damaged, please see our Refund Policy — we will replace it or refund you at no cost to you.
Questions
Contact us at info@driedpetalsgallery.com or +852 6158 8111.